Coronavirus COVID-19 Info

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Updated September 5, 2020

Information from Governor Pritzker's Office

Governor Pritzker announced a five-phase plan to Restore Illinois. Watch or read Governor Pritzker's full statement.

  • Phase 1: Rapid Spread - strict stay at home guidelines and social distancing while the number of patients admitted to hospitals is high or rapidly increasing.
  • Phase 2: Flattening - the rate of infection among tested individuals and the number of patients admitted to hospitals increases at a slower rate, moving toward flat. Residents must wear a face covering and can enjoy more outdoor activities while practicing social distancing.
  • Phase 3: Recovery - rate of infection among those tested and the number of patients admitted to hospitals continues to decline. Gatherings of 10 or fewer are allowed, manufacturing, offices, retail, barbershops and salons can re-open, with limits. Face coverings and social distancing continue. 
  • Phase 4: Revitalization - the rate of infection among testing individuals and the number of patients admitted to hospitals continues to decline. Gatherings of 50 or fewer are allowed. Restaurants and bars, travel, child care and schools can re-open. Face coverings and social distancing continue.
  • Phase 5: Illinois Restored - With a vaccine or a highly effective treatment widely available or the elimination of new cases. Large festivals and gatherings are permitted with new guidelines and safety procedures. 

Read the full plan here

Direct questions on re-opening your business to the IL DCEO at 1-800-252-2923 or

To ask the Governor’s office any question, comments, or recommendations, please email Or, get some answers to F.A.Q.s.


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Updated September 5, 2020

Who to contact

If you are feeling sick, please first discuss your symptoms with your doctor, who can refer you to a testing site. If you do not have a primary care provider, please contact the Lake County Health Department by calling 847.377.8800. Find a testing site near you

For immediate assistance in finding food, shelter, rent, or utility assistance, contact 211 to speak with someone who knows Lake County organizations and resources:

  • Call 211
  • Text your zip code to 898211
  • To receive general COVID19 information via text, text "COVID19" to 211211.

If you would like to seek counseling:

  • To “Call for Calm”, text “TALK” or "HABLAR" (for Spanish) to 552020 to be connected with someone who can lend you emotional support while experiencing stress related to COVID19, free of charge. Sponsored by the Illinois Department of Human Services, Mental Health Division.
  • To speak anonymously with a counselor or a certified addiction counselor, call the Lake County Crisis Care hotline at 847.377.8088. Counselors are available 24/7.

If you or someone you know are the victim of domestic violence, help is available. Visit the National Domestic Violence Hotline website or call the hotline anytime 24/7 at 1-800-799-7233.

To contact the Illinois Department of Public Health:

Lake County Health Department info:

If you are an individual or a business experiencing financial hardship, please view the library's curated page on available resources

Individuals and businesses are also encouraged to make donations of personal protective equipment (PPE). Contact IDPH at


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Updated September 10, 2020

From the Lake County Health Department

Covid19 can be spread by people who are not showing any symptoms. Learn more with this video.

Remember, young people can catch and spread Covid19 just as easily as adults. 

“We urge our students, parents, and the entire community to respond immediately if you are contacted by the Lake County Health Department, as time is very critical in our contact tracing process,” said Dr. Sana Ahmed, Medical Epidemiologist for the Lake County Health Department. “Our staff is here to provide you with guidance and support. Your assistance in the process helps us slow the spread of COVID-19, protecting your own household and the community.”

Suicide Prevention

“Many people are facing added stress and anxiety during the pandemic, and deaths by suicide are trending higher in Lake County this year,” said Sam Johnson-Maurello, Director of Behavioral Health at the Health Department. “So far this year, 55 Lake County residents have tragically died by suicide. Over the past several years, we have averaged 65 lives lost to suicide annually. Right now, we want every person to know that you are not alone, and help is available.”

The Lake County Health Department’s Crisis Care Program offers a free, confidential hotline for anyone experiencing a mental crisis or substance use issue at (847) 377-8088. Counselors are also available in person at 3002 Grand Avenue, Waukegan, Illinois. People wishing to speak with a counselor can call or walk in, 24 hours a day, 7 days a week.

The National Suicide Prevention Lifeline is an important resource for those who are having thoughts of suicide or people concerned for a loved one. The Lifeline provides free, 24/7 confidential support at 1-800-273-8255. The Lifeline is committed to advancing suicide prevention, along with improving crisis services.


Waukegan Testing Facility

A state-operated community based testing site moved to a new location on June 4 in Waukegan at 102 W. Water St. It will be open seven days a week between 8 am to 4 pm, or until 750 tests have been completed in a single day. Tests are administered by the Illinois National Gaurd. Results come back between 4-7 days. Tests are free. For more information, visit

Who can be tested at the Waukegan facility:

  • All individuals with symptoms
  • People in the following groups with or without symptoms:
    • Individuals exposed to a confirmed COVID19 case
    • Individuals with compromised immune systems and/or chronic medical conditions
    • Healthcare workers
    • First
    • Employees of correctional facilities
    • Employees who support critical infrastructure (grocery stores, pharmacies, restaurants, gas stations, public utilities, factories, childcare and sanitation)
    • Individuals slated to receive elective surgery within 72 hours

Definition of Symptoms:

  • Fever, cough, shortness of breath, difficulty breathing, chills, repeated shaking with chills, muscle pain, headache, sore throat, new loss of taste or smell

For additional information, please visit

Contract Tracing

Through this new partnership, the Lake County Health Department will be hiring additional contact tracers with funding provided by IDPH through Federal CARES money. Those interested in becoming a contact tracer can indicate their interest on the IDPH website at

If you have questions about the contact tracing program, please call the IDPH hotline at 1-800-889-3931 or email DPH.SICK@ILLINOIS.GOV.

Public health staff are vital to helping our community through the COVID-19 pandemic. By testing, contact tracing, and supporting each case, we are working to prevent further spread of COVID-19.

To learn more about how contact tracing works, watch this video.

Respiratory Illness Clinic

Lake County recently opened a Respiratory Illness Clinic for patients with symptoms of COVID-19 and other respiratory illnesses, located at the North Chicago Health Center, 2215 14th St, North Chicago. Appointments are required and can be scheduled through the Patient Access Center at 847.377.8800.

How do you tell between Covid19, allergies, a cold, and the flu?

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Join the health department in a mindful minute

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Updated September 5, 2020

From the City of Lake Forest

Households that have experienced hardship due to Covid19 may be eligible to have property tax late fees waived. Please visit for more information.

Lake Forest Businesses are re-opening! Find their hours of operation here.


Remember to fill out your Census. There are three ways:

  1. Online. Visit to get started.
  2. Over the phone call 844-330-2020
  3. Or, fill out the paper form you received in the mail.
  4. This summer, Census takers will visit the homes of those who have not yet responded. 

Your response to the Census is vital to ensure that Lake Forest, Lake County, and the State of Illinois all get a fair share of funding and representation. Learn more about the 2020 Decennial Census here


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Updated September 5, 2020

What you can do

In Illinois, every person over age 2 who is medically able to must wear a face covering when in public places where social distancing is difficult to maintain, such as the grocery store. Face coverings need to completely cover your nose and mouth to be effective. They can be made from common household items, such as a t-shirt or towel.

Detailed instructions on how to select, wear, and clean your mask can be found at

You can help prevent the spread of viruses and respiratory diseases like COVID-19 by:

  • Washing your hands often with soap and water for at least 20 seconds
  • Cleaning and disinfecting frequently-touched objects and surfaces
  • Staying home when you are sick, except to get medical care
  • Covering your coughs and sneezes with a tissue and then throwing the tissue in the trash
  • Avoiding touching your eyes, nose, and mouth
  • Avoiding close contact with people who are sick

Watch and share the Ready Illinois mask wearing campaign video:


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Updated September 5, 2020

Opportunities to help

Are you a medical professional? Register through the state's website and you could be called to work.

United Way of Lake County is taking donations. Learn more and donate to the Lake County, IL COVID-19 Community Response Fund. You may also choose to donate to the Lake County Community Crisis Relief Fund, through the Lake County Community Foundation.

Find a full round up of available opportunities on the Lake County, IL website at

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